Testing and consultation services

The Accessible Design Division offers a number of services as well as research to assist you in producing more accessible packaging. If you’re unsure how or which services might assist you, then contact us and we can guide you through the process.

Initial Scientific Review (ISR)
  • Accessibility Rating
  • Highlights key accessibility features, issue and suggests design modifications
The Initial Scientific Review (ISR) provides a Accessibility Rating, estimating the percentage of the population that can easily open and read your packaging. This concise two-page report includes actionable suggestions for design improvements.


The ISR and its Accessibility Rating are utilised by HealthShare NSW and HealthShare VIC to evaluate single-serve packaging accessibility. Find out about receiving a Packaging Accessibility Rating for the health system.

Comparative Scientific Review (CSR)
  • Compare two products using Accessibility Rating
The Comparative Scientific Review (CSR) uses the same easy-to-understand format as our ISR report to directly compare two products. Ideal for:

  • Benchmarking against competitors
  • Evaluating different packaging options
  • Highlighting improvements in new designs

Make data-driven decisions and choose the most accessible packaging for your customers.

Initial Scientific Review – Partial Review / Prototype Review
  • Prototype elements assessed
Developing new packaging? Our service helps you evaluate accessibility aspects during the design process. Get an indicative assessment and Rating to make informed decisions and select the easiest-to-open option for your customers.
Easy to Open (ETO) testing and certification for packaging


Ease of Use (EOU) testing and certification for products

  • Testing with arthritis consumers  
  • Detailed reporting
  • Certification pathway
Our Easy to Open (ETO) and Ease of Use (EOU) programs offer comprehensive testing and certification for packaging and products. Through rigorous evaluation by consumers with functional limitations like arthritis, we provide:

  • Detailed reports with valuable feedback
  • Opportunity for certification upon passing tests
  • Use of official logos on packaging to highlight accessibility

ETO focuses on packaging accessibility, while EOU assesses overall product usability. Both certifications educate consumers about your commitment to inclusive design, potentially expanding your market reach and enhancing brand reputation.

Improve accessibility and stand out in the marketplace with Arthritis Australia’s trusted certification programs.

Other accessibility design services The Accessible Design Division also offers other services to meet client’s needs including assistance with product or packaging development, as well as customised accessibility research and guidelines. Find out about options that might assist you in your development process and assist you with your accessibility goals by contacting the Division.
Please note: All fees exclude GST and are subject to change