Working with your healthcare team

A range of healthcare professionals may be involved in helping you manage your arthritis. Find out what each member of your healthcare team does and how to find them. Get tips on getting the most from a visit to your health professional.

Your healthcare team can help you manage your arthritis. Learn ways to work effectively with your healthcare team.

General practitioner (GP or local doctor)

Your GP is usually your main provider of health care. He or she should be your first point of contact for any concerns you have about your arthritis or other health issues. Your GP can help you coordinate your overall health care, including making referrals to specialists if needed. Your GP may also have a practice nurse. A practice nurse can provide information and coordinate your care with the other members of your healthcare team.

Medical specialists

Your GP can refer you to an appropriate specialist. Your GP may recommend a specialist for you, or you may wish to choose your own. Most specialists see patients either at public hospitals or in private clinics. They may charge a fee for your appointment if working outside the public hospital system. Check the likely costs when making an appointment. If cost is a problem, discuss this with your GP.

• Rheumatologist: A rheumatologist is a doctor who specialises in diagnosis and medical treatment of joint, muscle and bone disorders. You may be referred to a rheumatologist if the cause of your symptoms is unclear or if you have a type of arthritis that needs specialist care.
• Orthopaedic surgeon: An orthopaedic surgeon specialises in diagnosis and surgical treatment of bone, muscle and joint disorders. The surgeon will discuss your need for surgery and other management options with you.

Nurse Practitioners

• A Nurse Practitioner (NP) is a registered nurse with experience and expertise to diagnose and treat people of all ages with a variety of acute or chronic health conditions.  The NP is the most senior clinical nurse in the health care system. A Rheumatology NP works alongside the rheumatologist to achieve many benefits for patients.
• A rheumatology NP is someone that has extensive rheumatology experience and has completed a Masters degree in Nurse Practitioner Studies. This allows them to work with patients with many different rheumatological conditions.
• NPs provide high quality, patient-centred care working in collaboration with the rheumatologist using an advanced model of care.  This includes taking histories, performing physical examinations, interpreting results and developing a treatment plan.  They are able to order and interpret X-rays/scans and other diagnostic tests and pathology, refer patients to other specialists and provide prescriptions and access to some PBS medicines.

Registered Nurses

• Rheumatology Nurses (including nurses working in general practice) are nurses with a specialist knowledge in arthritis and musculoskeletal conditions. They can provide you with education, support and advice on your diagnosis and on-going management of your disease.

Allied health professionals

The following health professionals may also help you manage your arthritis:

• Dietitians are experts in food and nutrition. They provide advice about healthy eating, weight loss and diets for medical conditions, such as diabetes.
• Exercise physiologists can give you advice about exercise, including the best types of exercise for your health and ability. They often work alongside of physiotherapists.
• Occupational therapists (OT) can show you ways to make activities of daily living, such as cooking and showering, easier and provide advice on useful aids or equipment.
• Pharmacists can help you to understand your medicines (both prescription and over-the-counter medicines) and how to use them safely and correctly.
• Physiotherapists can advise you on exercise, posture and ways to relieve pain. They may also use treatments to keep your joints and muscles flexible.
• Podiatrists specialise in conditions affecting the feet. They can help you with footwear, nail care and orthoses (shoe inserts).
• Psychologists can teach you ways to cope with any pain and difficult emotions you feel as a result of your arthritis

Where can I see allied health professionals and how much will it cost?

If your GP refers you to a health professional as part of a care plan, you may be able to have five sessions per year funded by Medicare. Ask your GP for more information.

• The public system: Most health professionals are available in the public health system (eg. community health centre or public hospital). There is often a waiting list, and you will usually need a referral from your GP. Their services are usually free or low cost.
• The private system: You can consult any of these health professionals at private clinics without a referral from your GP. The cost of a private consultation varies with the type of health professional. These costs are sometimes covered in part by private health insurance.

Be prepared

To get the most out of a visit to your doctor or other health professional it is important to be prepared.

Here are some tips:

• Think about, and write down, the questions you want to ask before your visit.
• Always take x-rays and test results related to your condition to the consultation.
• Consider taking a family member or friend with you as a second set of ears.
• Ask your doctor or health professional to explain any information that you did not understand.
• Feel free to ask questions, especially about the benefits, side effects and costs of treatments.
• Tell your doctor or health professional if you need time to think or to discuss something with family members.
• Write down any important information or instructions that you are given.
• Ask your doctor or health professional where you can learn more about your condition or treatment.