Easy to Open (ETO) & Ease of Use (EOU)

Detailed product and packaging accessibility testing, conducted with consumers with functional limitations like arthritis.

Easy To Open (ETO) testing - for packaging

Easy to Open (ETO) testing is a more detailed report then the ISR, it uses consumer testing and feedback. The report covers all the areas the ISR does, but also provides you with further information regarding consumer abilities as well as their insights. This type of testing is conducted with consumers who have functional limitations such as arthritis. Testing is conducted this way, as tasks that might be difficult to a regular consumer will be impossible for someone with these limitations and will reflect the experience that the ageing population will have with your product.

ETO testing is a pass or fail test and if your packaging passes testing, you can then apply for the use of the ETO certification logo on your labelling to educate consumers about the benefits of your design (Note: there is an additional licensing fee associated with logo use). This can be important, because we have found that when consumers have had great difficulty with a packaging format they are not willing to try it again unless there are encouraging signs that the format has changed. The independent certification can reassure consumers that the product is easy to open and that it is not just a marketing ploy.

If your product passes this testing then it is also considered to be best practice on the Packaging Accessibility Rating Database.

Cost:
$8,000 (excluding GST), each additional product tested at the same time is $6,500 (excluding GST).

 

Uses:
ETO testing uses consumer testing and is a more detailed report than the ISR. Companies can use this type of test to identify consumer issues with a packaging to inform its redesign. ETO testing can also be used to independently prove to users that packaging is accessible and easy to open. The use of the logo after certification can be a helpful way of communicating the products benefits to markets like the ageing population.

Process for ETO testing:

  1. Supply 56 samples of each product that you would like tested to our office by courier or personal delivery: Level 2, 255 Broadway, Glebe NSW 2037. Please also provide a product spec sheet, which contains:
    • Manufacturer’s name and manufacturer’s address
    • Country of origin/production
    • Unit value and unit weight
    • Ingredients and nutritional information
  2. A contract preparation form will then need to be filled out and returned to Arthritis Australia.
  3. A contract will then be issued to you (contact the Accessible Design Division to see a draft contract). Two original signed contracts will then need to be sent to Arthritis Australia before results can be released. One original copy of the agreement will be returned for your records.
  4. Once the samples and signed contracts have been received, testing will commence and take between 5-8 weeks.
  5. Once testing is completed, your results will be released to you.
    • ETO certification logo: If your product/s pass testing, you can apply for use of the ETO logo on your packaging. Please contact the Accessible Design Division for more details about this process.
    • Packaging Accessibility Rating Database: If your product/s pass testing and you wish the result/s to be added to the database, please confirm this arrangement with the Accessible Design Division.
  6. An invoice will then be issued as outlined in the signed contract.

Please note: All fees exclude GST and are subject to change as services are provided on cost recovery basis.

Ease of Use (EOU) testing - for products

Ease of Use (EOU) testing is a detailed accessibility report, which uses consumer testing and feedback. Like Easy to Open testing, EOU testing is a pass or fail test and if your product passes testing, you can then apply for the use of the EOU certification logo on your labelling to educate consumers about the benefits of your design (Note: there is an additional licensing fee associated with logo use). The independent certification can reassure consumers that the product is easy to use.

Cost:
$8,000 (excluding GST), each additional product tested at the same time is $6,500 (excluding GST).

 

Uses:
EOU testing uses consumer testing and is a detailed report. Companies can use this type of test to identify consumer issues with a product to then inform the redesign or development of a new product. EOU testing can also be used to independently prove to users that a product is accessible. The use of the logo after certification can be a helpful way of communicating the products benefits to markets such as the ageing population.

Process for EOU testing

  1. Supply 15 samples of each product that you would like tested to our office by courier or personal delivery: Level 2, 255 Broadway, Glebe NSW 2037
  2. A contract preparation form will then need to be filled out and returned to Arthritis Australia.
  3. A contract will then be issued to you (contact the Accessible Design Division to see a draft contract). Two original signed contracts will then need to be sent to Arthritis Australia. One original copy of the agreement will be returned for your records.
  4. Once the samples and signed contract have been received, testing will commence and take between 5-8 weeks.
  5. Once testing is completed, your results will be release to you.
    EOU certification logo: If your product/s pass testing, you can apply for use of the ETO logo on your packaging. Please contact the Accessible Design Division for more details about this process.
  6. An invoice will then be issued as outlined in the signed contract.

Please note: All fees exclude GST and are subject to change as services are provided on cost recovery basis.